Tideworks’ operating system goes live at Crowley’s terminal at Port Everglades in US


Crowley Holdings’ terminal at Port Everglades in Florida, US, has gone live with a new SaaS-Based terminal operating system (TOS) from Tideworks Technology.

Branded under CitadelMC, the new TOS is also expected to be implemented across Crowley’s terminals in Jacksonville, Florida, and San Juan, Puerto Rico, early this year.

Crowley has also installed Tideworks’ Mainsail Vanguard core TOS and its Spinnaker planning management system, allowing marine terminal operators to manage vessels, yards and rail planning in one workspace.

Tideworks has implemented its traffic control solution and Forecast, a web portal that helps terminals communicate faster and easier with trucking companies, shipping lines, and other parties at Crowley’s Port Everglades terminal.

"It’s important that we operate as efficiently as possible so we can effectively handle the growing volumes of container traffic."

Other installations included Gate Vision, an integrated gate system to accelerate gate operations and reduce truck processing time, and EDI Porter, Tideworks’ managed EDI service.

Crowley Holdings Port Everglades terminal general manager Patrick Collins said: “As the largest marine terminal operator at Port Everglades, it’s important that we operate as efficiently as possible so we can effectively handle the growing volumes of container traffic.

“Tideworks provided outstanding support throughout the implementation process and were with us every step of the way through this transition.”

Under its multi-terminal deal with Crowley signed in 2015, Tideworks will also provide disaster recovery (DR) capabilities, enabling Crowley’s terminals to function during catastrophic events.