Tipping point: has the cruise sector struck the right balance on gratuities?
Daily service charges – also called gratuity charges – are a talking point in the industry, with some lines hiking these daily charges. Royal Caribbean, Holland America and Norwegian all charge $14.50 per day, per passenger. But with customers having varied attitudes to tipping, are automatic service charges justified, and how can they be levied without putting off passengers?
Drama at sea: Floating Festival’s on-board musical theatre
Top-quality entertainment is crucial to cruise passengers and Floating Festivals’ shows at sea bring top stars and unique line-ups to Royal Caribbean’s fleet. But how did the concept of Floating Festivals come about, what are the logistics of organising a festival on board and what should passengers expect? Frances Marcellin speaks to Floating Festivals to find out more.
Mixed feelings dog Disney’s expansion in the Bahamas
Disney Cruise Line is closing in on a deal to buy a parcel of land on the Bahamian island of Eleuthera, to be used to build a new port and expand its presence in the region. While the operator is promising a shot in the arm to the local economy, the plan has split opinion among locals.
How old is the average cruise passenger?
The standard cruise ship stereotype conjures images of decks lined with a more elderly retired clientele, but is that really a true reflection of age demographics in cruise ship clients?
Why are liquefied cargoes a persistent danger to ships?
Solid bulk cargoes – defined as granular materials loaded directly into a ship’s hold – can suddenly turn from a solid state into a liquid state in a process known as liquefaction. IMO guidelines exist to instruct shippers on how to avoid the potential dangers, so why does liquefaction remain such a menace?