Wärtsilä and Norwegian Cruise Line renew service agreement
Wärtsilä has signed a new deal with US-based cruise operator Norwegian Cruise Line Holdings (NCLH) to renew its existing performance-based service agreement.
The deal covers 45 Wärtsilä engines installed on ten NCLH cruise ships and aims to ensure safe vessel operation.
The latest agreement has been extended from scheduled maintenance and spare parts to training programmes and from annual audits to monthly key performance indicator reviews, which measure the performance of Wärtsilä engines.
In addition, the renewed deal is customised according to the needs and expectations of NCLH’s global operations.
Norwegian Cruise Line Holdings Vessel Operations executive vice-president Robin Lindsay said: “We are pleased to renew our partnership with Wärtsilä, after working together productively for the past five years.
“Wärtsilä’s expertise in engine maintenance and performance gives us peace of mind, increases the safety of cruise travel and improves the satisfaction of our customers.”
According to Wärtsilä, the newly signed deal offers its Dynamic Maintenance Planning (DMP), which seeks to provide engine maintenance in accordance with actual needs, enabling optimal availability and nominal disruption risk.
Wärtsilä’s Condition Based Maintenance (CBM) will help optimise the availability, reliability and performance of its engines on NCLH vessels through the diagnostics of key parameters and on-time decision support.
NCLH crews will also receive training from Wärtsilä to maintain the vessels’ engines and facilitate coordination between Wärtsilä’s technical team and NCLH.
Image: Cruise ship Marina in Sydney, Australia. Photo: courtesy of Wärtsilä.