DNV GL has launched new services that facilitate certified vessels to make use of remote surveys for inspections through its Veracity data platform.

As a result, a DNV GL surveyor will not be required to reach the vessel to carry out a number of surveys.

A team of remote surveyors using an online connection or video streaming link can provide support to vessels with documentation, images, video (streaming or recordings), and input across the globe.

The Maritime Operational Centre in Høvik currently conducts remote surveys. The company’s units located in Hamburg, Singapore, Houston, and Piraeus, also have remote survey experts.

DNV GL maritime CEO Knut Ørbeck-Nilssen said: “This is another big step forward in using the power of digitalisation and increased connectivity to deliver smarter and more efficient services.

“Remote surveys allow us to free up time for our customers, while delivering our services with unparalleled response time. In addition, cutting down on unnecessary travel can result in lower costs, less waiting, and more operational up-time.

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“We’ve had a great response from our customers and support from major flag states, and we are deeply appreciative of the feedback provided to us to make this project a great success.”

“Cutting down on unnecessary travel can result in lower costs, less waiting, and more operational up-time.”

During the testing period and scaling up phase, more than 1,000 remote surveys have been completed by the Direct Access to Technical Experts (DATE) units in the Maritime Operational Centre and units in Høvik, Hamburg, Singapore, Houston, and Piraeus.

The entire DNV GL fleet is currently able to take advantage of the service, following technology testing started in 2017 and the first production pilots in June 2018.

Once a customer makes a survey request through DNV GL’s fleet portal on the Veracity platform, they are provided with the option to conduct the survey remotely.

The surveys being offered include occasional surveys, documentation-based surveys, testing and witnessing systems during normal operation, and surveys not ordered together with annual surveys.

The Scorpio Group was one of the first remote survey users.