Satcom Global has launched a crew calling initiative, offering free telephone vouchers to its Satcom Global Aura VSAT customers.

The measure is expected to support the welfare of seafarers amid the Covid-19 pandemic.

The company operates the Aura network and has offered its customers a 30-minute free voucher for all crew members who are on board a vessel that uses the Aura service.

Satcom Global CEO Ian Robinson said: “On speaking to a number of ship owners and managers since the coronavirus outbreak began, we appreciate there are significant challenges being faced by the maritime industry, not least the direct impact on the mental wellbeing of seafarers as they face longer spells at sea and the inability to travel home.

“We hope this gesture will help more crew to connect with family and friends and bring some relief during this difficult time.”

The crew voice services of Aura are supported by Satcom Global’s exclusive communications management solution, IPSignature 4.

GlobalData Strategic Intelligence

US Tariffs are shifting - will you react or anticipate?

Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.

By GlobalData

The IPSignature 4 enables the crew to use virtual voice pins.

With the initiative, the company expects to serve more than 20,000 seafarers.

Satcom Global offers cost-effective maritime communications services, using different satellite networks. It has a separate in-house development team.

In 2016, Satcom Global launched the Aura Ku-band VSAT service to support the maritime sector requirements that can offer better connectivity and the wide-ranging data demands for vessel operations.

Ship Technology Excellence Awards - Have you nominated?

Nominations are now open for the prestigious Ship Technology Excellence Awards - one of the industry's most recognised programmes celebrating innovation, leadership, and impact. This is your chance to showcase your achievements, highlight industry advancements, and gain global recognition. Don't miss the opportunity to be honoured among the best - submit your nomination today!

Nominate Now