Virgin Voyages has signed a five-year agreement with Brenock Technology (Brenock) as its port cost management software provider.
Brenock provides software applications and consulting services for the marine, cruise and hospitality sectors. Brenock’s planning and management tools are cloud-based and mobile-ready
Virgin Voyages will utilise Brenock’s planning and port cost management tool, ‘Integrated Management System’ (IMS) across its fleet of four ships.
Virgin Voyages, the first cruise line to implement Brenock’s IMS solution, will go live with Brenock’s planning tool in the second half of 2023.
Brenock’s system will increase the efficiency of planning logistics and managing costs across Virgin Voyages’ fleet, streamlining staffing, resources and invoices for each voyage, the companies said. The one-platform tool also offers fuel and berth reservation management and marine port call tracking. All capabilities are automated, allowing real-time reporting across every stage of the voyage.
The cruise line went live with Brenock IMS in January 2023. According to the company, IMS is the only single-platform solution that offers comprehensive cruise and marine software and manages fees and expenses across all operational categories, including itinerary and contract changes, luggage and transfers, tugs and waste, and billing and forecasting from start to finish.
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“We’re thrilled to have Brenock on our side to help keep our voyage itinerary and operations as efficient, productive and organised as possible,” said Juan Trescastro, Virgin Voyages’ global destinations VP.
“Brenock’s tools give us visibility into data and analytics throughout our voyage lifecycles unlike we have ever had before. The ability to control and manage nearly all aspects of a voyage in one platform enables us to continue to scale our fleet and provide the best quality experiences for our sailors.”
“It has been a pleasure to work with Virgin Voyages and support planning and management across their voyages,” said Manus Walsh, president and founder of Brenock Technology.
“We’re excited to have Virgin Voyages go live will our full suite of cruise planning solutions. We know the importance of having real-time access to operational data at every stage of the cruise lifecycle. Our cloud-based automated solutions enable unmatched visibility to help Virgin Voyages provide seamless and quality experiences for its team, voyage crew and trusted customers.”
Brenock is a notable presence in the Cruise sector, with partners including Royal Caribbean, Celebrity, Holland America, Princess, Seabourn, and P&O Australia.